This Shipping Policy explains how we process and deliver orders placed on Abyur.com.
1. Order Processing Time
- Orders are processed Monday–Friday, excluding public holidays.
- Standard processing time is 1–2 business days from the date of order confirmation.
2. Shipping Rates & Delivery Estimates
*Delivery times are estimates and begin from the date of shipping, not the date of order.
3. Order Tracking
- Once your order ships, you will receive a shipping confirmation email with a tracking number.
- Tracking information may take 24 hours to update.
4. Customs, Duties & Taxes (International Orders)
- Abyur is not responsible for any customs fees, import duties, or taxes imposed by your country of residence. These charges are the customer’s responsibility.
5. Delivery Issues & Lost Packages
- If your tracking information shows delivered but you have not received the package, please contact the carrier first. If the issue is not resolved, email info@abyur.com within 5 days of the supposed delivery date.
6. Incorrect Shipping Information
- We are not responsible for shipments mis‑delivered due to incorrect or incomplete addresses provided by the customer. Please double‑check your address before placing the order.
7. Contact Us
For questions about shipping, please email info@abyur.com or call 0012519015603 (Sunday–Thursday, 9 am–5 pm EET).
Thank you for shopping with Abyur. We appreciate your business and strive to provide a seamless and transparent shopping experience.
